Common Legal Terms & Conditions and Policy for Online Business

1) Sales terms and conditions

2) Website terms of use

3) Privacy policy

 

Sales terms and conditions should include clauses like:

• Price and Delivery of goods (whether there is any additional delivery charges to the price of the goods)
• Payment terms e.g. VISA or Cash On Delivery
• Rejection of order
• Cancellation of order
• Scope of return or refund policy
• Warranty and Guarantee on product quality and delivery
• Disclaimer of responsibility
• Dispute resolution procedures

 

Website Terms of Use

Website terms of use set out the terms and conditions upon which users of the website can interact with the website. It applies to any person that uses the website, including online shoppers or just visitors.

The terms aiming at protecting the intellectual property (e.g. copyright) and other information on website e.g. by restricting the copy of the information of the website without the permission of the website owner. 

There are also terms like the scope of responsibility for any express or implied undertaking/ promises, statements and views made on the website or the websites of 3^rd party.

 

Privacy Policy

In case the website collects or uses personal information, you will need a privacy policy. The policy should help ensure compliance and manages personal data in accordance with the legal rules and requirements.

The Privacy Policy usually covers aspects like:

the personal data which will be collected and stored

The use and disclosure and retrieval of personal data

The right of Data Subject (Online shopper and visitor)

For those website owners who would like to add the online shoppers or visitors on their mailing list for advertising or promotional purposes, the privacy policy should also provide terms on this aspect to ensure there is proper use of personal data of the shoppers or visitors.

For the case of large corporations with entities or operations across different jurisdictions, there should be specific terms and conditions and policy tailored made to suit the particular circumstances of a jurisdiction. 

 

 

For legal advice or services on E-Commerce, please contact CHOW & CHEUNG, Hong Kong Solicitors & Notary Public. [Tel: +852 2856 3799   Email: cac@ccsn.hk]

www.ccsn.hk

The above contents do not constitute legal advice and it should not be regarded as a substitute for detailed advice in individual cases. Transmission of this information is not intended to create and receipt does not constitute a lawyer-client relationship between Chow & Cheung and the user or browser. Chow & Cheung is not responsible for any third party content which can be accessed through the website.